Frequently Asked Questions
Beacon is a disinfection device designed to take the time and effort out of removing germs. It is a hand-sized, smart, IoT wall-mounted light that is operated by a phone application.
Backed by scientifically proven technology, Beacon supports you in cultivating a healthier lifestyle by eliminating bacteria, viruses (including COVID-19), and pathogens, leaving you with more time and energy to focus on more of what matters.
Check out the FAQs below to learn more about Beacon.
What does Beacon disinfect?
Beacon’s patent-pending device is capable of inactivating bacteria, pathogens, viruses (including COVID-19 and Influenza), and even mold. An indicator card will be included with Beacon to demonstrate its functionality.
Who should use Beacon?
Beacon is meant for anyone who wishes to disinfect their space without the use of harsh cleaning products. It can be used in both home and business settings, and can be used around people of all ages, plants, and even pets.
How many beacons do i need?
We generally recommend 1 Beacon for ever 1,000 square feet. If you wish for a specific recommendation based on your space, please check out our Beacon Calculator.
How much does Beacon cost? Is shipping included?
Beacon is currently being offered at an introductory price of $499 until April 30. This price includes all standard domestic shipping expenses.
Buy Now, Pay Later options are available at Checkout.
When will I receive my Beacon?
Shipping update (5/17): Orders placed on or prior to May 17 are expected to begin shipping in June. All orders placed after May 17 are expected to begin shipping in July.
How do I install Beacon?
Installation is simple. Beacon is easily mounted on your wall. Your Beacon will come with easy-to-follow instructions and will take just a few minutes to install. Beacon does not require any hardwiring or installation support from an electrician.
Are there any power requirements?
Beacon is powered via the provided adapter cord that is plugged into a standard 120V outlet. There are no special power requirements.
How do I use Beacon?
Beacon is operated by an app (available on both Apple iOS and Android). The app uses your local WiFi network to connect to Beacon, allowing you to turn on/off the device, as well as customize your cleaning schedule.
Can I use Beacon to disinfect groceries and other objects?
Beacon will help disinfect groceries and objects that are placed within its line of sight.
Are there any risks of owning a Beacon?
Beacon was specifically designed with technology that leverages a safe-for-human Far-UVC 222nm wavelength and allows for fast, effective inactivation of pathogens, viruses, and bacteria in your home. With proper insallation and usage, Beacon is safe to use. Click here to learn about the safety behind Beacon's technology.
How is Beacon different from other UV Products?
Beacon’s Far-UVC 222nm wavelength is different from traditional UV lights used for phone cleaning or tanning beds. Studies have shown that traditional UV lights are harmful when exposed to humans. Unlike those lights, the wavelength Beacon uses is completely safe for human exposure. More information on Beacon’s safety can be found under Science.
What is beacon's return policy?
Your order is refundable at any time prior to delivery. Beacon also offers a full exchange or refund within 30 days from date of product delivery. To request an exchange or refund, please contact us at email@example.com.
Does beacon have a warranty?
Yes. Beacon offers a 1-year warranty. This limited warranty begins on the date of delivery. To receive warranty service, the purchaser must contact Beacon for problem determination and service procedures. The original dated bill of sale must be presented upon request as proof of purchase to Beacon.
To begin your warranty claim, please contact firstname.lastname@example.org
1. Beacon obligations are limited to the repair or, at its discretion, replacement of the product or the defective part.
2. Warranty repairs must be carried out by authorized Beacon service members. No reimbursements will be made for repairs carried out by anyone other than Beacon and, any such repair work and damage to the products caused by such repair work will not be covered by this warranty.
3. This warranty covers none of the following: a) Repair or replacement of parts due to normal wear and tear. b) Cost relating to transport, removal or installation of the product. c) Misuse, including the failure to use this product for its normal purposes. d) Damage caused by Lightning, Water, Fire, Acts of God, War, Public Disturbances, incorrect mains voltage, improper ventilation or any other cause beyond the control of Beacon.
4. This warranty is valid for any person who legally acquired possession of the product during the warranty period.
Can't find what you're looking for? Other inquiries? Let's chat.
Click here to contact Beacon. Our team will get back to you as soon as possible. Be sure to include your order number (if you have one).